Terms and Conditions

Last updated: October 8, 2026

Welcome to Skin Medicine PLLC (“Skin Medicine,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, online booking services, forms, communications, and other services made available through our website (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

You agree to use our website and Services only for lawful purposes and in accordance with these Terms. You may not use our website or Services in a way that could damage, disable, overburden, or impair the website or interfere with another person's ability to use the Services.

You agree not to attempt to gain unauthorized access to any portion of our website, systems, accounts, or information.

The information provided through our website is intended for general informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment.

Skin Medicine PLLC provides medical services through appropriately licensed healthcare professionals. Information on our website, including descriptions of treatments, procedures, products, services, before-and-after photographs, educational materials, and other content, should not be interpreted as a guarantee of any particular result.

Individual results may vary. Treatment recommendations and eligibility are determined by a qualified healthcare professional based on your individual circumstances.

Do not rely on information provided through our website as a substitute for seeking professional medical advice. If you have a medical emergency, call 911 or seek immediate medical attention.

Appointments may be requested through our online booking system or through other methods made available by Skin Medicine.

Submitting an appointment request does not necessarily guarantee that an appointment has been confirmed. Appointment availability, confirmation, rescheduling, and cancellation are subject to our office policies.

We reserve the right to modify, reschedule, or cancel appointments when necessary.

Any cancellation, rescheduling, no-show, deposit, or other appointment policies applicable to your appointment or treatment will be communicated to you and may apply in addition to these Terms.

Descriptions, pricing, availability, promotions, and other information about our services may change at any time without notice.

We reserve the right to correct errors or inaccuracies in pricing, service descriptions, availability, or other information displayed on our website.

Payment for services, products, deposits, or other charges may be processed through third-party payment providers. By providing payment information, you represent that you are authorized to use the applicable payment method.

Any refunds, credits, deposits, or other payment adjustments are subject to the applicable policies of Skin Medicine and the specific service or purchase involved.

By providing your telephone number, email address, or other contact information, you agree that Skin Medicine may use that information to communicate with you regarding appointments, services, account-related matters, requests you submit, and other communications for which you have provided consent.

Where required, marketing communications will be subject to applicable consent and opt-out requirements.

For SMS communications, the Mobile Terms of Service below apply.

1. Messages related to your account, orders, services, appointment reminders, marketing and promotional messages may be received. Frequency may vary.
2. You can cancel the SMS service at any time by texting "STOP." After you send "STOP," we will confirm your unsubscribe via SMS. After this, you will no longer receive messages from us. If you would like to opt back in, you may sign up again as you did previously.
3. If you are experiencing issues with the messaging program, reply with the keyword "HELP" for assistance, or contact us directly at ​i​nfo@skinmedicinegso.com
4. Carriers are not liable for delayed or undelivered messages.
5. Message and data rates may apply for any messages sent to you from us and from you to us. Message frequency may vary. For questions about your text or data plan, please contact your wireless provider.
6. If you have questions regarding privacy, please review our Privacy Policy here: Privacy Policy.

All content on our website, including text, photographs, graphics, logos, designs, images, videos, trademarks, service marks, and other materials, is owned by or licensed to Skin Medicine PLLC unless otherwise stated.

You may access and use the website for your personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, publish, display, sell, or otherwise use our website content without our prior written permission, except as permitted by applicable law.

If you submit information through our website, including forms, appointment requests, inquiries, reviews, or other communications, you agree that the information you provide is accurate and complete.

You are responsible for ensuring that information you provide to us is current and accurate.

Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Our website may contain links to third-party websites, applications, booking platforms, payment processors, or other services that are not owned or controlled by Skin Medicine PLLC.

We are not responsible for the content, availability, security, policies, or practices of third-party websites or services. Your use of third-party services may be subject to the terms and privacy policies of those third parties.

We make reasonable efforts to maintain the availability and functionality of our website and Services. However, we do not guarantee that the website or Services will always be available, uninterrupted, secure, or free from errors.

We may modify, suspend, discontinue, or restrict access to any portion of our website or Services at any time.

To the fullest extent permitted by law, our website and Services are provided on an “as is” and “as available” basis.

We do not warrant that the website, its content, or its Services will be accurate, complete, current, uninterrupted, secure, or free from errors or harmful components.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

To the fullest extent permitted by applicable law, Skin Medicine PLLC and its owners, employees, contractors, healthcare professionals, and representatives will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or Services.

Nothing in these Terms limits liability to the extent that such limitation is prohibited by applicable law.

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Skin Medicine PLLC and its owners, employees, contractors, healthcare professionals, and representatives from claims, liabilities, damages, losses, costs, and expenses arising out of your misuse of our website or Services, your violation of these Terms, or your violation of the rights of another person or entity.

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict-of-law principles.

Any legal action or proceeding arising out of or relating to these Terms or your use of our Services will be subject to the applicable courts located in North Carolina, unless otherwise required by applicable law.

We may update or modify these Terms from time to time. Any changes will become effective when the updated Terms are posted on our website, unless otherwise stated.

Your continued use of our website or Services after changes are posted constitutes your acceptance of the updated Terms.

Our collection, use, and handling of personal information are described in our Privacy Policy. Our Privacy Policy is separate from these Terms and should be reviewed together with these Terms.

Privacy Policy: https://skinmedicinegso.com/privacy-policy

If you have questions regarding these Terms & Conditions, please contact us at:

Skin Medicine PLLC
Email: info@skinmedicinegso.com

Last updated: October 8, 2026